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About Us
Founder / President / Lead Coach
Judy Tarver
Judy helps coach pilots as they transition in their airline career paths. She has been successfully conducting interview preparation services for 20 years.
For over 40 years Judy has worked as an aviation consultant, writer and speaker specializing in the field of pilot selection and recruitment. Her career started with American Airlines where she was responsible for facilitating the hiring of over 7,100 airline pilots. From AA, she was employed for six years as the President of a wholly-owned subsidiary of the Air Line Pilots Assn. (Universal Pilot Application Service). Since that time, she has consulted with several major air carriers along with government and industry aviation associations. She has been on two FAA Aviation Rule Making committees on pilot selection and has presented before organizations such as the NTSB, FAA, DOD and DOJ.
Author of Expert Witness: Wrongful Death and Flight Plan to the Flight Deck: Strategies for a Pilot Career and several magazine articles that have appeared in Aviation for Women, Flight Training, Air Line Pilot and Airline Pilot Careers.
Pilot Counseling Services is Powered by Spitfire Elite
Vice President of Operations
Heather Livingston
Heather Livingston is in charge of the day to day operations of Pilot Counseling Services. As the daughter of Judy Tarver, she has had the opportunity to engage in a variety of aviation related activities. She was formerly employed by the Universal Pilot Application Service, a wholly-owned subsidiary of ALPA. Throughout her career, she has assisted with job fairs, airshows and workshops.
Heather has her Bachelor of Science degree in Education and has been an educator for over 15 years. During her career in the education industry, Heather worked as a data analyst, testing coordinator, title 1 teacher, ESL and elementary educator. She has extensive experience in training students and other educators. Her positions required strong organizational, communication and interpersonal skills, along with the ability to understand and utilize current technology and data analysis.
Lead Panel Coach and Resume Development Lead
Steve Munroe
Captain Steve Munroe has over 40 years of aviation experience in both the military and civilian sectors. He brings a passion to pilot recruitment and development, having served as a pilot mentor and contributing to the hiring of hundreds of pilots as a major airline pilot interviewer during the last two hiring cycles.
Steve has served on accident investigation teams in both the military and civilian sectors, as well as being selected as a subject matter expert to the National Transportation Safety Board on a major international accident investigation.
He is a retired Captain for a major airline, where he served as a Check Airman, FAA Aircrew Program Designee and Standardization Coordinator. He was selected the Check Airman of the Year in 2009. As a Naval Aviator and F-14 Pilot, Steve was promoted to Commanding Officer of Fighter Squadron 202 and was ranked the number one Squadron Commander in the Airwing. He has over 18,000 Flight Hours, 430 carrier arrested landings and holds an Airline Transport Rating with Type Ratings in the FK-100, B-737, B-757, B-767 and A-310 aircraft.
He graduated from DePauw University with Bachelor of Arts Degree in Psychology and a minor in Business. He is a Graduate of the United States Navy Fighter Weapons School (Top Gun), and was an Honor Graduate of the Naval Postgraduate Aviation Safety Officers Program.
Interview Preparation Coach
Maureen Hurbough
Maureen comes to Pilot Counseling Services after a successful 32-year career at American
Airlines. She was an integral member of the Pilot Recruitment team for over 12 years,
including 6 years during the most recent pilot hiring period beginning in 2013. Maureen has
played an essential role in the hiring of thousands of pilots. She represented American
Airlines at numerous nationwide pilot hiring events including OBAP, WAI, NGPA and
virtual job fairs.
In addition to her role within Pilot Recruitment, Maureen worked in Corporate Human Resources, Corporate Training & Development, and Employee Travel Administration. Upon her retirement from American Airlines, Maureen had the opportunity to work at the University of Notre Dame – go Irish. As of January 2020, she joined Judy Tarver as a member of Pilot Counseling Services.
Maureen brings to Pilot Counseling Services, her passion for the airline industry and desire to assist pilots prepare for their airline career. She has seen first-hand the importance of the interview, and the associated stress and anxiety. Her knowledge and expertise prepare each candidate in developing key skills that create a positive and lasting impression; affording them the best interview experience possible.
In addition to her role within Pilot Recruitment, Maureen worked in Corporate Human Resources, Corporate Training & Development, and Employee Travel Administration. Upon her retirement from American Airlines, Maureen had the opportunity to work at the University of Notre Dame – go Irish. As of January 2020, she joined Judy Tarver as a member of Pilot Counseling Services.
Maureen brings to Pilot Counseling Services, her passion for the airline industry and desire to assist pilots prepare for their airline career. She has seen first-hand the importance of the interview, and the associated stress and anxiety. Her knowledge and expertise prepare each candidate in developing key skills that create a positive and lasting impression; affording them the best interview experience possible.
Interview Preparation Coach
Patty Taylor
Patty Taylor has a 34-year career with American Airlines with over 14 years dedicated to the pilot recruiting effort. She served as department Manager for over 11 years during American’s two most recent hiring cycles. Patty and her team hired more that 7,000 of American’s most junior pilots.
After a decade-long hiatus in hiring, she was tasked with creating a compliant pilot recruitment process that was engaging, innovative and state-of-the-art. By working closely with company management teams, Patty created a process that American Airlines still uses today.
Patty represented the company at industry employment meetings where most major airlines and many regional carriers met to discuss regulatory issues affecting the airlines. At times this group proposed changes to various regulatory entities.
During her tenure, she developed successful relationships with NGPA, WAI and OBAP while coordinating the company’s participation in each organization’s respective annual conferences. In 2019, OBAP awarded Patty the Excellence in Diversity Award for her years of dedicated commitment and support.
When not hiring pilots, Patty worked in other departments at AA such as Human Resources, Diversity, and Flight Administration.
After retiring from American Airlines in 2020, Patty joined Judy Tarver at Pilot Counseling Services where she is very enthusiastic about assisting pilots reach their career goals.
Interview Preparation & Panel Coach and Application Review Specialist
William Davis
Captain William Davis has experienced a long and varied career in aviation. With over 40 years of flying experience and more than 20,000 hours, he has been both a military and civilian pilot. As a military pilot he flew C-130’s and T-37 trainers. After 11 years in the Air Force, he was hired by a Delta Air Lines and held positions to include flying as a Boeing 727 Flight engineer, MD88 and 767 First Officer and later served on both as captain. The in the last years of his active airline career, he flew as a Line Check Captain on an international fleet.
His last 15 years also included working as a pilot recruiter and interviewer for that airline. He currently works as sim instructor on the 767 and 757. His hold aviation career has included a focus on mentoring hundreds of young people toward achieving their dream of flying. He considers himself fortunate to have seen some of those young people get hired by major airline or begun a career flying with the military.
Captain Davis holds Airline Transport License with Type Ratings in the DC-9, B-757, B-767 and has Glider Private Privileges.
He graduated from the United States Air Force Academy with a Bachelor of Science Degree.
Interview Preparation Coach
Carrie Muehlbauer
After a 34-year career, Carrie Muehlbauer retired from American Airlines in May, 2023. She was flying the B-787 when she left, and also holds type ratings on the B-707, B-720, B-757, B-767, B-777 and the AB-320 family.
Her 34 years included nearly 20 years in the pilot hiring and recruitment arena — a true passion. She was and is an advocate and mentor to hundreds of pilots historically underrepresented by race, gender and orientation. Her arms have stretched wide, mentoring pilots in the National Gay Pilots Association and Women Military Aviators. To facilitate diversity, she also devotes countless hours to editing, grading and scoring essays and scholarship applications for underrepresented and aspiring pilots. During her final five years at American Airlines, she instructed 15,000 pilots on the nuances of intrinsic bias in the workplace.
Carrie was proud to serve in the U.S. Air Force (1980-88) after legislation in 1975 permitted women to join the corps. She flew the T-37, T-38 and the KC-135. Her flying took her all over the world, from Okinawa to Europe and California. She’s an outdoor enthusiast and lives in St. Paul, Minn., with her border collie and trail buddy, Dorrie.
Tom Hiltner
Application Review Program Manager and Technical Advisor
Tom is a native of Margate, NJ and has been involved with pilot recruiting/marketing since 2012. He has worked as vice president of a major pilot career advisory service where he had the opportunity to facilitate the career advancement of approximately 10,000 pilots. Tom is responsible for detailed pilot application review and technical advisor for Pilot Counseling Services.
Tom, a graduate of Embry-Riddle Aeronautical University at Daytona Beach, has a Bachelor of Science in Aeronautical Science degree as well as an airline transport pilot certificate and a pilot in command type rating in the Embraer 145, Airbus A320, and Boeing 757/767.
Tom is an active airline pilot and simulator instructor for a major airline flying the 757 and 767 globally – he understands how important achieving career goals are to each and every pilot he serves.
Application Review Specialist
André Beckles
Born in the Bahamas, Andre Beckles has always had a passion and desire for helping others succeed in aviation.
After graduating from Liberty University with a Bachelor of Science in Commercial/Corporate Aviation and a minor in Business Administration, Andre began his career flying corporate jets. During this time, he served as a first officer, assistant chief pilot, pilot recruiter, and new hire instructor. After this time, Andre worked for a regional airline where he served as first officer, captain, pilot recruiter, and union mentor where he continued to help train and mentor pilots to achieve their aviation and life goals.
Andre is an active airline pilot for a global airline flying the Boeing 737 to the Caribbean, Mexico, and Central America. With his experience in corporate aviation and the airlines, as well as type ratings on the Citation 525, Citation 550, Citation 560XL, Embraer 145, and Boeing 737, Andre is excited and motivated to help you continue to reach your career and life goals.
Panel Coach
Ulli Munroe
Military Transition Workshop Presenter and Resume Development for non-flying resumes
Ulli Munroe joins Pilot Counseling Services as a Career Transition Specialist. She has built her own successful business, Munroe Consulting, Inc., which focuses on Corporate Workshops throughout the United States and in Canada. Ulli staffed Employee Development Centers, coaching outplacement clients at every level. She specifically assists with Resumes, Interviewing Skills, and Networking for transitioning job seekers and all types of military personnel.
With a Master of Science in Education and Counseling, Ulli can aid clients in career decision making through various assessments and coaching sessions.
As a facilitator and guest speaker, Ulli customizes training for professional programs including Supervision/Leadership, Customer Service, Communication Skills, Stress/Time Management, and Team Building. She also donates time to various Non-profit Charities and Boards to conduct retreats and staff development.
Happy Clients
Testimonials
After receiving a TBNT from a legacy carrier, I researched and sought the assistance of Pilot Counseling Services. Judy and her very experienced team were highly recommended from fellow pilots who used her services and received CJOs at legacy and cargo carriers. Once I heard her skills audio and reviewed Tarver tactics, I knew the mistakes I needed to correct to be successful. Her interview prep services and panel practice interview session gave me the communication skills and confidence to succeed in a time-controlled and high-pressure setting. With the highest confidence due to detailed preparation, I interviewed and received CJOs from two legacy carriers. One of the legacy carriers complemented me on my interview and guessed correctly that I had used Pilot Counseling Services. I highly recommend Judy and her team, it’s a small price to pay to land at your dream destination!! "
Pete Ortiz – Military and Regional Pilot
"I will spend the rest of my career being grateful I worked with Judy and her wonderful team. The level of confidence I had heading into my interview after working with Pilot Counseling Services was unlike any experience I’ve had before, and it really made the difference. Whether you’re working on your application and want some input, or if you have an interview scheduled and need to prep, Judy and her team have decades of recruiting and interview experience they will use to help you reach your career goals. Their excellent communication, friendly team and attention to detail will set you up for success. I highly recommend PCS to anyone looking for a great prep experience. I couldn’t have gotten the CJO without them!"
Sam Krantzler – Regional Pilot
Judy and her team at Pilot Counseling Services did a fantastic job, and prepared me for success at my interview. I have interviewed for many jobs in the past, but as a prior military pilot, didn’t have the “full picture” of what the interviewers would look for from me. Judy worked with me to tailor my preparation, and as a result of the work we did with the Tarver Tactics information, Judy’s interview with me and the outstanding panel session, I stepped into my interview confident and at ease.
The interview ended up feeling more like a discussion between teammates than an interview! I was not only prepared with the types of questions they asked, but was armed with the necessary context and pointers to understand what they were looking for. It went so well, that at the end of the interview, one of the interviewers asked me if I did any prep, and asked who it was so he could recommend Pilot Counseling Services to others.
I left with a CJO and am convinced that I made the right choice with both Pilot Counseling Services. Thank you, Judy and team!
CJ Will – Military Pilot
I used the interview preparation package from pilot counseling services for my interview with Delta Air lines. Right away I got access to documents that gave me a good understanding on how the overall interview process works and the type of questions to expect. I had the pleasure of working with Judy for my one on one practice session. Judy was quick to respond to my emails and did a great job conducting a mock interview and giving me the tools necessary to properly answer the questions I may encounter. This made me feel very prepared for my interview. It was a really great coaching experience and everyone I encountered throughout the process was very helpful and knowledgeable. I highly recommend Pilot Counseling Services so you can land your dream job.
Kasey Eisenmann – Regional Pilot
“Pilot Counseling Services is by far one of the number one reasons I am a major airline pilot today. I used these services when I was preparing for my major airline interviews a few years ago, and could not have made a better decision. I loved the services so much I continued to recommend it to everyone I encountered! One day I received a call from Ms. Tarver, asking to become a part of her team, I could not have been more excited! I was so convinced that her services were second to none in the industry that I decided to become an Application Review Specialist to help people like you get to the airline of your dreams. Every application that I review I take very personally because I was in that exact same spot not too long ago. My incredible experience as a client for Pilot Counseling Services directly lead to the decision to be a part of this great team because of the incredible experience this team offers, paired with its personal touch to make each individual feel a part of a family. I could not recommend any other interview prep service higher than Pilot Counseling Services.”
André Beckles – Regional Pilot
I invested in the interview prep package from Pilot Counseling Services, and it was worth every penny. Having the opportunity to interview at your dream airline may be a once in a lifetime opportunity, and you want to feel as prepared as you can be to succeed and get that job offer. My Interview Prep Coach, Patty Taylor, was very professional and knowledgeable about the industry and the interview process. She was also very accommodating and worked with my schedule to fit in my virtual session at a short notice. She used our virtual session to review key topics for each airline that I was targeting and made me feel prepared for my actual interviews. The virtual session was very relaxed and tailored to my specific airlines. Thanks to Patty and her guidance, I was able to receive job offers at two major airlines! I highly recommend using Pilot Counseling Services to land the job of your dreams!
Sadaf Imani – Regional Pilot
I was extremely satisfied with the services provided by Patty Taylor and William Davis at PCS. The interview was much easier than it would have been without this preparation, and the additional confidence of walking into the interview feeling prepared helped as well. Generally speaking, I couldn’t be happier will the process used by PCS. The coaches were very knowledgeable and responsive. They provided meaningful feedback that was genuinely helpful in preparing and polishing my interview skills. This was easily one of the best investments I’ve ever made, and I would encourage other pilots to do the same.
Christopher Benz – Major Airline Pilot
Without the help of Andre my applications might still be weeded out by the first step, and I wouldn’t ever know it. I assume many people have applications that unfortunately never get seen because of clerical errors that could have easily been fixed with Andre‘s help. Without this integral part of the service, one might never even get to the interview stage.
I felt so well prepared having done a few of the interview preps with Maureen that when I had the actual interview it was very relaxing and even enjoyable. It stood out to the final interview team, and they even asked who I used for prep. They were very impressed and pleased that I had chosen Pilot Counseling Services. From their reactions I knew I had made a great impression and was confident I had the job even before they told me. One interviewer even commented that it says a lot when a pilot values their future enough to make this type of investment. It’s an investment in yourself and it stands out. I certainly thank everyone listed above for that!
Sara Mazzarella – Regional Pilot
" I meet Judy Tarver at TPNx and after a few minutes of going over my resume and talking through my application she got me connected with one of her counseling team members. Mr. Davis's insight and attention to detail were invaluable and he was quickly able to identify several areas that would be discussion points in the interview. His app and resume review were spot on. His description of the interview process and things to think about were critical and it helped me to remove any rough edges around my delivery. That insight also helped to remove any surprises before the interview and provided me the confidence to speak my story clearly and get a CJO at the major airline of my dreams. Thank you to Judy, Mr. Davis and the PCS team for your service, it was outstanding."
